Bug 152869

Summary:	LibreOffice Writer crashes, when typing the document (macOS)
Product:	LibreOffice	Reporter:	Gen Lovyet Agustsson <transagelessgen>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	guibomacdev, iplaw67, serval2412
Priority:	medium
Version:	7.4.3.2 release
Hardware:	ARM
OS:	macOS (All)
See Also:	https://bugs.documentfoundation.org/show_bug.cgi?id=146765
Whiteboard:
Crash report or crash signature:		Regression By:

Description Gen Lovyet Agustsson 2023-01-04 07:03:01 UTC

Problem description: When we type our document, almost every time when the page freezes and crashes, then we have to reopen LibreOffice and it's fine for a while but sometimes the bugs can reoccur if it keeps on crashing.

We don't have malware or any other viruses on a Mac.

If it needs to be updated, then it should solve the bugs and crashes.

Comment 1 Julien Nabet 2023-01-04 09:21:47 UTC

It might be similar to tdf#146765 put in see also and so might be already fixed in future release 7.4.5.

Patrick: thought you might have some opinion here.

Comment 2 Alex Thurgood 2023-01-05 15:39:18 UTC

@Gen Loyvet Augustsson,

Please try with either the soon-to-be-released 7.4.4 version or else the pre-release beta version of 7.5.

Many crashing bugs similar to what you describe were fixed recently.

Comment 3 QA Administrators 2023-07-05 03:13:57 UTC Comment hidden (obsolete)

Dear Gen Lovyet Agustsson,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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Comment 4 QA Administrators 2023-08-05 03:05:53 UTC

Dear Gen Lovyet Agustsson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp