Bug 152426

Summary: Labels printing to a Zebra LP-2844 printer are not formatted correctly
Product: LibreOffice Reporter: Kevin Madzia <kevin>
Component: Printing and PDF exportAssignee: Not Assigned <libreoffice-bugs>
Status: UNCONFIRMED ---    
Severity: normal    
Priority: medium    
Version: 7.4.3.2 release   
Hardware: x86-64 (AMD64)   
OS: Windows (All)   
Whiteboard: QA:needsComment
Crash report or crash signature: Regression By:
Attachments: Sample document with a label
Screen shots of print dialog boxes and printer preferences dialog boxes from a working and non-working PC

Description Kevin Madzia 2022-12-08 17:10:26 UTC
Description:
I have a Zebra LP-2844 label printer. I am NOT using mailmerge; just a few basic labels that I have created as LibreOffice Writer documents (see attachment for a sample). The labels are 2.25 inches wide by 1.25 inches tall. I have a PC with LibreOffice 7.2.5.2 and the formatting when printed works fine. Another PC has the latest LibreOffice version 7.4.3.2, and when I try to print from this PC, the labels are not formatting correctly. It appears to be an issue with the orientation, but if I change the orientation, that does not help.

Steps to Reproduce:
1. Open the label in LibreOffice Writer.
2. Print the document.
3. Choose the label printer as the destination.
4. Choose Portrait orientation under Page Layout.
5. Print.
4. 

Actual Results:
The label prints across two physical labels with about one-half inch of blank space on the left and right, and the contents of the label are cut off within that blank space.

Expected Results:
The label should print completely on a single physical label.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Version: 7.4.3.2 (x64) / LibreOffice Community
Build ID: 1048a8393ae2eeec98dff31b5c133c5f1d08b890
CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 1 Kevin Madzia 2022-12-08 17:11:11 UTC
Created attachment 184052 [details]
Sample document with a label
Comment 2 Kevin Madzia 2022-12-08 17:12:47 UTC
Created attachment 184053 [details]
Screen shots of print dialog boxes and printer preferences dialog boxes from a working and non-working PC