Bug 149191

Summary:	Ubuntu 22.04 upgrade installed Libreoffic 7.3.3 without help files on Raspberry PI 4
Product:	LibreOffice	Reporter:	sailnfool <sailnfool>
Component:	Installation	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED NOTOURBUG
Severity:	normal	CC:	ilmari.lauhakangas, sailnfool
Priority:	medium
Version:	7.3.2.2 release
Hardware:	ARM
OS:	Linux (All)
Whiteboard:
Crash report or crash signature:		Regression By:
Attachments:	Download page for 7.3.3 has confilicting information.

Description sailnfool 2022-05-20 01:19:08 UTC

Description:
Help files were not installed during upgrade.  When I visit the Download page, it says that 7.3.3 does not exist, then below that shows 7.3.3, following that link on a Raspberry PI with Ubuntu 22.04 leads back to the same page, claiming it does not exist and then showing a link for7.3.3

Steps to Reproduce:
1.https://www.libreoffice.org/download/download/
2.
3.

Actual Results:
Claims it is not available:
No download is available for the requested version 7.3.3.

Please pick one of the available verions below.
You can find obsolete versions in our downloadarchive

Available Versions

LibreOffice is available in the following released versions:

    7.3.3
    7.2.7
    7.2.6

Expected Results:
Clicking on 7.3.3 loops me back to the same point with no link to download the offline help files.


Reproducible: Always


User Profile Reset: No



Additional Info:
I believe it should have taken me to an download for the offline help files.

Also note that the "Help - About LibreOffice" page does not allow for a copy/past of the version information.

Also note that the APPIMAGE is x86 biased and will not work on ARM.  Also the text about "resetting your UserProfile" contains a typo: "try resetting you profile" rather than "try resetting your profile"

Comment 1 sailnfool 2022-05-20 01:25:58 UTC

Created attachment 180238 [details]
Download page for 7.3.3 has confilicting information.

Note that on the Raspberry Pi4 under Ubuntu 22.04 using the snap Firefox browser it shows that the release does not exist, then illustrates a link to the "non-existent" release.

Comment 2 Buovjaga 2022-05-20 09:26:52 UTC

You talk about Ubuntu upgrade, but on the other hand you talk about visiting the download page. If you look at Help - About in LibreOffice, what does it say in "This release was supplied by..."?

Comment 3 Timur 2022-05-20 10:16:40 UTC

What you reported is packaging/distro issue, not LO problem. 
While TDF packs some LO versions you found on Download page, not all is covered. 
You should install Help via Ubuntu packaging (like: apt install libreoffice-help-en-us or GUI or how you use it, choosing languages you want).
Should there be problems, you should report to Ubuntu. 
If you don't confirm this, please feel free to reply and set Unconfirmed. 

If you find problems in using LO, that's for this bug tracker. 
You may mark ARM and triage should see of ARM specific or LO general.