| Summary: | FILEOPEN DOCX: Crash or hang opening 5013 pages | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Buovjaga <ilmari.lauhakangas> |
| Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | NEW --- | ||
| Severity: | major | CC: | buzea.bogdan, jbfaure, libreoffice, nemeth, pablo.platt, serval2412, Tex2002ans+LibreOffice, varga.balazs3, vikaspatidar000 |
| Priority: | high | Keywords: | bibisected, bisected, haveBacktrace |
| Version: | 7.3.0.0 alpha0+ | ||
| Hardware: | All | ||
| OS: | All | ||
| See Also: | https://bugs.documentfoundation.org/show_bug.cgi?id=143399 | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
| Bug Depends on: | |||
| Bug Blocks: | 133092 | ||
| Attachments: | bt with debug symbols | ||
|
Description
Buovjaga
2021-09-14 15:04:15 UTC
Tests with master updated 2 days ago: Version: 7.3.0.0.alpha0+ / LibreOffice Community Build ID: 0a9b68c9f9880655576e3220d8b70064b367dbee CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: gtk3 Locale: fr-FR (fr_FR.UTF-8); UI: en-US Ubuntu_20.04_x86-64 Calc: threaded trial n°1: no problem, file opens fine, no crash trial n°2: try to open from the startcenter, freeze at the beginning of the progress bar trial n°3: try from menu file > open, freeze at the end of the progress bar Best regards. JBF Created attachment 175024 [details]
bt with debug symbols
On pc Debian x86-64 with master sources updated today, I could reproduce this.
1 CPU at 100% for 1 minute. Freezing. I give up, so I don't know how much time I would have to wait. Version: 7.4.0.0.alpha0+ / LibreOffice Community Build ID: 2f4f4cbeb8e50081d607b86b0475b93971c40ab8 CPU threads: 16; OS: Linux 5.13; UI render: default; VCL: gtk3 Locale: ro-RO (ro_RO.UTF-8); UI: en-US Calc: threaded I don't see crash but it hangs on open with memory of 2 GB and counting just 17 pages. I don't see regression, it shows 11 pages in 7.2 also with hang for me. MSO is also slow to open and then it repaginates for a really long time until it reaches 5013 pages. MSO has better workflow to show something and then continue to read content in the background. And it has better memory mgmt as it consumes up to 150 MB. I decrease from Critical as I'm skeptic about some simple fix. And it may have duplicates. *** Bug 148584 has been marked as a duplicate of this bug. *** Loaded attachment in comment 0 and timed it using: Version: 24.2.0.3 (X86_64) / LibreOffice Community Build ID: da48488a73ddd66ea24cf16bbc4f7b9c08e9bea1 CPU threads: 8; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL threaded - - - LO 24.2.0: - 4 mins 48 secs = first paint - 33+ minutes = ... - But still wasn't fully loaded, so I canceled. Word 365 (2401 Build 17231.20194): - ~53 secs = first load - ~3 mins = fully loaded the entire 5013 pages. (But Word—after first paint—only showed the first 3 pages, rest had to load as you scrolled down.) - - - (In reply to Timur from comment #4) > MSO has better workflow to show something and then continue to read content in the background. And it has better memory mgmt as it consumes up to 150 MB. Hmm, I didn't see that. I saw Word at ~1.7 GB after fully loaded. LO was blasting at a full core for all 33 minutes, and the RAM was ~1 GB by the time I canceled. Who knows how high it would've went! - - - But good thing is, no crash... so things have gotten better since 2021! :P |