Bug 129652

Summary: Collabora: Impossible to create a new document
Product: LibreOffice Reporter: David Delma <ddelma>
Component: Android EditorAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED WORKSFORME    
Severity: normal CC: aron.budea, drewjensen.inbox, xiscofauli
Priority: medium    
Version: unspecified   
Hardware: x86-64 (AMD64)   
OS: other   
Whiteboard:
Crash report or crash signature: Regression By:
Attachments: Hadware specs Chromebook Samsung celes
Create New Document prompts

Description David Delma 2019-12-27 14:29:05 UTC
When I try to create a new document it crashes whatever the document is (text, worksheet, drawing or presentation). Same end  for opening file.
This situation makes the app useless.

Version: latest Collabora Office beta from PlayStore
Comment 1 David Delma 2019-12-27 14:47:56 UTC
Created attachment 156792 [details]
Hadware specs Chromebook Samsung celes

When I try to create a new document it crashes whatever the document is (text, worksheet, drawing or presentation). Same end  for opening file.
This situation makes the app useless.

Version: latest Collabora Office beta from PlayStore
Comment 2 Aron Budea 2020-01-21 13:05:29 UTC
I can't test this, as I have no x64 Android device, but currently the app only supports ARM architecture. X86-based Android devices aren't particularly common.
Comment 3 KGMe 2020-02-12 04:17:35 UTC
Getting the same error from a OnePlus 7 Pro (ARM), although only over remote server. No issues creating files locally.
Comment 4 Drew Jensen 2020-03-03 22:45:21 UTC
Created attachment 158359 [details]
Create New Document prompts

I'm having some issues with this also.
Using an Alatel AT&T phone.

First problem: can only create new files on local storage, can not create new odf files on Google Mydrive.

Second issue:



1 - launch app
2 - from the recent files screen touch the '+' icon lower right corner.

See the attached screenshot

3 - touch any the Text parts of those new file prompts (not the icon on the right):
New Spreadsheet, New Presentation, or New Text Document

results
The existing document the Text ... prompt is sitting over opens, instead of a new document.

Expected
A new document opens.

4 - from the new document prompts touch one of the icons instead of the text

results
A new document is created and opened.
Comment 5 Aron Budea 2020-03-25 22:31:55 UTC
There's been another update to Collabora Office (4.2.1), please check again to see if this bug is resolved.

The issues when using a remote server is different from what was reported (which is a crash), if that persists, open a separate bug report.
Comment 6 Aron Budea 2020-10-18 03:30:39 UTC
This should be fine now. If the bug still persists, please open an issue at https://github.com/CollaboraOnline/online/issues