******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\LibreOfficeDev 5\program\soffice.bin - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Users\test\AppData\Local\Microsoft\OneDrive\17.3.6798.0207\FileSyncShell.dll - DUMP_CLASS: 2 DUMP_QUALIFIER: 0 FAULTING_IP: explorerframe.dll!Unloaded+163051 65d33051 ?? ??? EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 65d33051 (explorerframe!CFirstPageResults::RunBackgroundEnumeration+0x000000f5) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000008 Parameter[1]: 65d33051 Attempt to execute non-executable address 65d33051 FAULTING_THREAD: 00001be4 DEFAULT_BUCKET_ID: BAD_INSTRUCTION_PTR PROCESS_NAME: soffice.bin ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 00000008 EXCEPTION_PARAMETER2: 65d33051 FOLLOWUP_IP: explorerframe.dll!Unloaded+163051 65d33051 ?? ??? FAILED_INSTRUCTION_ADDRESS: explorerframe.dll!Unloaded+163051 65d33051 ?? ??? WATSON_BKT_PROCSTAMP: 58b5583e WATSON_BKT_PROCVER: 5.4.0.0 PROCESS_VER_PRODUCT: LibreOffice WATSON_BKT_MODULE: unknown WATSON_BKT_MODVER: 0.0.0.0 WATSON_BKT_MODOFFSET: 65d33051 BUILD_VERSION_STRING: 10.0.14393.0 (rs1_release.160715-1616) MODLIST_WITH_TSCHKSUM_HASH: 7e014d4a7de8c8b99b27675873769b7d4e147e34 MODLIST_SHA1_HASH: 60be85da4b3306e6f11ee24c76d6ed2a416f190e NTGLOBALFLAG: 0 APPLICATION_VERIFIER_FLAGS: 0 PRODUCT_TYPE: 1 SUITE_MASK: 272 ANALYSIS_SESSION_HOST: DESKTOP-DDSIBJ2 ANALYSIS_SESSION_TIME: 03-05-2017 21:30:04.0464 ANALYSIS_VERSION: 10.0.14321.1024 x86fre THREAD_ATTRIBUTES: OS_LOCALE: FIN PROBLEM_CLASSES: BAD_INSTRUCTION_PTR Tid [0x1be4] Frame [0x00]: explorerframe.dll!Unloaded SOFTWARE_NX_FAULT Tid [0x1be4] Frame [0x00]: explorerframe.dll!Unloaded BUGCHECK_STR: BAD_INSTRUCTION_PTR_SOFTWARE_NX_FAULT LAST_CONTROL_TRANSFER: from 65d32aa0 to 65d33051 STACK_TEXT: 120efaec 65d32aa0 10599858 10599870 120efb18 explorerframe!CFirstPageResults::RunBackgroundEnumeration+0xf5 120efb28 75546bb8 0ff95b78 00000000 104cd4f0 explorerframe!CFirstPageTask::InternalResumeRT 120efb44 778be82c 7476ce4b 00000000 00000000 windows_storage!CShellTaskScheduler::_MT_QueueTaskInPriorityOrder+0x3b 120efb64 75547816 10599858 0a2b3680 104cd4f0 ntdll!NtQueryInformationThread+0xc 120efbb4 7765cff2 75546740 09f26510 120efbd8 windows_storage!CShellTask::TT_Run+0x49 120efbc4 735da6f9 120efbd8 7554676b 75546740 combase!CoInitializeEx+0x32 WARNING: Frame IP not in any known module. Following frames may be wrong. 120efbd8 75a3bf34 0a2b3680 0a27603c 00000000 0x735da6f9 120efbf0 77879f94 00d88e20 59fcf86a 77879e40 shcore!ExecuteWorkItemThreadProc+0x24 120efd28 77886de6 120efdf0 09f26510 59fcfb86 ntdll!RtlpTpWorkCallback+0x154 120efec4 743f62c4 008e07c8 743f62a0 ed990ad2 ntdll!TppWorkerThread+0x626 120efed8 778b0fd9 008e07c8 59fcfa62 00000000 KERNEL32!BaseThreadInitThunk+0x24 120eff20 778b0fa4 ffffffff 778d2f0d 00000000 ntdll!__RtlUserThreadStart+0x2f 120eff30 00000000 778867c0 008e07c8 00000000 ntdll!_RtlUserThreadStart+0x1b THREAD_SHA1_HASH_MOD_FUNC: 2e83c2d1079854eb574f7c3018d8ec31065f129e THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 673a71990bed1c579f150589a266639105d46702 THREAD_SHA1_HASH_MOD: 7eceba648296138d2cc9dce4a90ff698c4d79f20 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: explorerframe.dll!Unloaded+163051 FOLLOWUP_NAME: MachineOwner MODULE_NAME: explorerframe IMAGE_NAME: explorerframe.dll DEBUG_FLR_IMAGE_TIMESTAMP: 58256db6 STACK_COMMAND: ~15s ; kb FAILURE_BUCKET_ID: BAD_INSTRUCTION_PTR_c0000005_explorerframe.dll!Unloaded BUCKET_ID: BAD_INSTRUCTION_PTR_SOFTWARE_NX_FAULT_BAD_IP_explorerframe.dll!Unloaded+163051 PRIMARY_PROBLEM_CLASS: BAD_INSTRUCTION_PTR_SOFTWARE_NX_FAULT_BAD_IP_explorerframe.dll!Unloaded+163051 FAILURE_EXCEPTION_CODE: c0000005 FAILURE_IMAGE_NAME: explorerframe.dll BUCKET_ID_IMAGE_STR: explorerframe.dll FAILURE_MODULE_NAME: explorerframe BUCKET_ID_MODULE_STR: explorerframe FAILURE_FUNCTION_NAME: Unloaded BUCKET_ID_FUNCTION_STR: Unloaded BUCKET_ID_OFFSET: 163051 BUCKET_ID_MODTIMEDATESTAMP: 58256db6 BUCKET_ID_MODCHECKSUM: 446e48 BUCKET_ID_MODVER_STR: 0.0.0.0 BUCKET_ID_PREFIX_STR: BAD_INSTRUCTION_PTR_SOFTWARE_NX_FAULT_BAD_IP_ FAILURE_PROBLEM_CLASS: BAD_INSTRUCTION_PTR FAILURE_SYMBOL_NAME: explorerframe.dll!Unloaded TARGET_TIME: 2017-03-05T19:31:12.000Z OSBUILD: 14393 OSSERVICEPACK: 0 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 OSPLATFORM_TYPE: x86 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt SingleUserTS USER_LCID: 0 OSBUILD_TIMESTAMP: 2016-07-16 04:33:42 BUILDDATESTAMP_STR: 160715-1616 BUILDLAB_STR: rs1_release BUILDOSVER_STR: 10.0.14393.0 ANALYSIS_SESSION_ELAPSED_TIME: 109c5 ANALYSIS_SOURCE: UM FAILURE_ID_HASH_STRING: um:bad_instruction_ptr_c0000005_explorerframe.dll!unloaded FAILURE_ID_HASH: {faa10603-9501-d425-18d6-fe369c3320c9} Followup: MachineOwner ---------